Reviews

"Very Personable"

Very personable young man Zachery. He repaired a light fixture and instructed on the electrical panel. zack was professional with all of his tools and ready to go. Arrived right on time I highly recommend First Call Jewel.

Linda C.

"Great Company"

Kris with First Call Jewel is great. Very professional, knowledgeable, great customer service. He has come to my house twice now. He tells me the truth about the issue. He is a great asset to the company. Definitely earned my business. He deserves a raise.

Jeremy M.

"On Time and Courteous"

The technician showed up on time and was courteous and practiced safely. He knew exactly what he was doing and performed the service I needed. The installation went fast and looked good. Great company and I would call again.

Michael A.

"Friendly Staff"

Devin came out and did a great job. Originally, I had some issues, but Devin came back out and made sure everything was done to my satisfaction, which I thought was extremely professional.

Kevin M.

"Excellent Service"

Have used Jewel for years for just routine maintenance as well as complete installation of a new furnace, water heater, and softener. They are always professional and fast to respond. Several years ago our furnace went out at 20 plus below zero and the Jewel tech worked until 3 am to get it pieced back together and up and running til we could get a new one in a few days later. Excellent service and quality people!

Chad R.

"Friendly and Polite"

We recently just bought a house, and I immediately knew that if anyone would be doing work for us, it’d be First Call Jewel. They are always so friendly and polite. You can really tell that they care about the work they’re doing. We just had Zachary Birch install a new water heater, and he was fantastic! He did the job quickly and efficiently! He made sure we knew all the ins and outs of the situation, and I’m so very thankful!

Jessica K.

"Prompt and Professional"

We had a spring tune-up on our heater and our water heaters by First Call Jewel. Mick Miller services our heater and he did a fantastic job. Our heater is 40 years old and had an issue and he got up and running quickly and efficiently. So nice and professional as well. Zach Birch from Jewel services the water heaters and he was fantastic as well. The service was prompt and professional. First Call Jewel to text me before each technician arrived with a picture and name of each technician which is an added bonus. I will definitely use them again.

Laura F.

"Happy & Satisfied"

Clint was our Jewel electrician. He was excellent! He was able to figure out an electric problem we’re having those other electricians could not. We are very happy and satisfied.

Betsy J.

"A++ Service"

We called “First call Jewel” to have them service our furnace and A/C. Their technician Mac was very professional and knowledgeable. He went above and beyond with the service he provided. He explained what he was seeing on our furnace and explained what he was going to do to fix it. The pricing was great. I get nervous with some companies seeing that I’m a girl who has no clue what she’s looking at and taking full advantage of that with what they end up charging for. It was refreshing to have that not been the case here! I would recommend these guys to anyone in need and will definitely use them again for any future services! A++

Gretchen O.

"Very Satisfied With a Job Well Done"

Satisfied with the work that was done and I highly recommend even in winter when it’s a busy time for them they were still able to send someone out to help. Really appreciate how Devin explained what repairs needed to be done and answered all my questions and concerns I had. Thank you.

Heidi V.

"Outstanding Work"

Mac did an outstanding job of not only fixing my leak. He did a fantastic job of making sure it worked properly! Thanks, Mac!!!!

Blake B.

"Great Work"

Really excellent work; professional, courteous, and conscientious. I am so glad I had Jacob doing the work at my house. He identified a very important issue that needs to be fixed. I am so grateful! Thank you for the great work.

Loren F.

"Amazing Customer Service"

The technician's name was TOM which does not appear in your choices for whom completed the work. He troubles shooted a problem with a circuit breaker which he resolved. He had to make a special trip to Pocatello for a part and was timely. Very pleasant encounter.

Brett N.

"Same Day Service"

The technician was polite and took the time to answer all my questions and concerns. They responded quickly and made the necessary repairs and maintenance on my system.

Irene P.

"Highly Recommended"

For the last 2 weeks, the temperatures have been extremely hot. Then we had a power surge. Our central air completely stopped working on Thursday I called several companies who were either ridiculously priced or unable to help until the next week. A fellow employee highly recommended Jewel. I called them and they said that they would be happy to help us the very next day! They arrived right on time. Wore protective gear and diagnosed the problem within minutes. They really saved the day and didn't charge us for drive time (which is what one company located in Rigby does. I was stunned when they said that they started the clock at their facility!) Best experience ever!

Julianne M.

"Above & Beyond Service"

I have used Jewel for a few different things I needed at my home. They are always very professional and do great work. Today the tech that came out did not think the previous tech’s work was done to their standard so he replaced it free of charge. It wasn’t even something I noticed. I thought the other guy had done a great job. I have never worked with a company like this. They want the best for you and go above and beyond to deliver it. Great prices as well. I always feel that I get what o paid for with Jewel.

Brian F.

"Excellent Service"

Excellent service, I miscommunicated the install date and they worked to change and make it happen within a day. I fully recommend First Call Jewel. Thank you again!!

Steven T.

"Efficient Experts"

Zach B was friendly and went right to work. He was efficient. He advised me about my furnace and what to do. And he advised me on my water softener and let me know of First Call Jewell’s services to keep things in running order. He fixed the leak in my faucet and promptly left. He did not waste any time and I appreciate that he came the same day I called.

Brenda W.

"Excellent Job"

Mac did an excellent job! He's very professional and explained things clearly. I want him to do my tune-ups going forward! Great guy!

Becky W.

"Thankful for them"

It was the night before Thanksgiving eve and we noticed a leak in our water heater. Water was moving under a wall and into a bedroom. The first thing the next morning I called the store. Within one hour of my initial call, Eric was at my door. A few hours later a new water heater was installed and hot water restored to the house by mid-afternoon. Thanksgiving was a lot happier thanks to Eric and First Call Jewel.

Harold S.

"Very Responsive"

The worker was on time and got the job done quickly and well. I have used this company before and will use them again. I highly recommend them.

Marissa A.

"Knowledgeable and Honest"

First Call Jewel has been very good with us as we have been fixing up our house. They helped us do all the work to add a new bathroom to our house. They are quick to respond and their work is top-notch. Technicians are knowledgeable and friendly. Pricing is a bit more than other plumbers in the area but they get the job done right!!!

Michael E.

"Gave Us a Peace of Mind"

I lost power to my bedroom outlets. Experienced fast & friendly scheduling. My tech, Dustin, was courteous and knowledgeable. He also kept cost in mind and kept me updated on the situation while he was working. They are on the high end, but for peace of mind, it was worth it. I will keep them in mind for any future home repairs/projects.

Jamie N.

"Above & Beyond Service"

Fixed gas fireplace. Called to see if he could come earlier than scheduled. Was very nice and did an excellent job. Will definitely use them again if needed.

Diane H.

"Best Company Ever!"

I can always count on First Call Jewel for quality work. Repairmen arrive on time, are professional, give me an estimate, and stand behind their work.

Judith D.